Get in touch with our team
Need help? Kingdom support is ready to assist with questions, account-related issues, technical concerns or general feedback. Use live chat, email or phone to reach the team - include your account ID and a short description so we can act quickly. Support covers deposits, withdrawals, bonus queries, verification guidance and basic troubleshooting. Check the FAQ inside your account for quick answers to common queries. Contact details and working hours are listed below for fast access via your preferred communication channel.
| Department | Contact |
|---|---|
| Customer support | [email protected] - live chat & email for account, deposit and technical queries |
| General enquiries | [email protected] - general questions and billing enquiries |
| Affiliate enquiries | [email protected] - partner applications and media requests |
| Phone | +64 9 378 4521 - English support for general assistance |
| Working hours | Mon-Fri, 09:00-22:00 |
Contact by email
Email is the preferred method for detailed requests, account issues or when you need to send explanations or documents. Please include a clear subject line, full account name and up-to-date contact details to help us process your enquiry quickly. Attach any relevant files and allow time for verification - incomplete or unclear information can cause delays.
Contact Form
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple requests like account queries or bonus clarifications are usually handled quickly, while more complex issues - including verification or payment investigations - may take longer depending on their nature. We’ll keep you updated by email or live chat until the matter is resolved.
Feedback
Have feedback, suggestions or ideas to improve Kingdom? Send them our way, we read every message carefully and use your input to improve the site, bonuses and features. Tell us what works, what’s confusing, or what you’d like to see added. Your feedback helps shape promotions and a better play experience for everyone.