Privacy, and Data Policy
Kingdom takes your privacy seriously. This page explains how we collect, use and protect personal information when you register, play or transact on our site. It covers the kinds of data we gather - personal details, technical information and transaction records - how that data is used for account services, payments and security, and the choices you have about your information. Read the sections below to learn about cookies, third-party sharing, your rights and how to contact us with questions about data handling or privacy preferences.
Types of data we collect
Personal data
We collect identity and contact details needed to open and manage an account. This includes name, date of birth, address, email, phone number and ID documents when verification is required.
Technical data
Device and connection details are recorded to operate the site. This includes IP address, browser type, device identifiers, operating system, location data and logs of site activity.
Transactional data
Records of deposits, withdrawals, bets, bonus use and transaction history are retained to process payments, settle accounts and resolve disputes.
How we use information
Data enables account set-up, identity verification, payment processing and customer support. Information is used to detect fraud, enforce terms, handle disputes and meet legal obligations. Marketing communications are sent only with your consent - marketing settings can be managed in your account.
Data protection and security
Access to personal data is limited to authorised staff and to service providers who process data on our behalf. We protect data with industry-standard technical measures such as encryption (TLS) for data in transit and secure storage controls. Regular backups and access controls are maintained to reduce risk.
Cookies and tracking technologies
Cookies and similar technologies are used for session management, essential site functions, performance analytics and, where consented, advertising. You can manage or block cookies via your browser settings. A cookie banner may appear on first visit to record your preferences.
Your rights
Access and correction
You can view and update personal information in your account. To request a copy of data we hold, contact us through the Support area in your account.
Deletion and restriction
Requests to delete or restrict processing can be made via Support. Certain data may be retained where required for legal or regulatory compliance, fraud prevention or to complete transactions.
Withdraw consent
You may withdraw consent for direct marketing at any time using the unsubscribe link in messages or via account settings. Withdrawing consent will not affect processing carried out prior to withdrawal.
Data sharing and third parties
We share data with payment processors, identity verification providers, game providers and analytics services as needed to deliver services. Where required by law, we disclose information to regulatory or law enforcement authorities. Third parties that process data on our behalf are bound by contracts that require appropriate data protection safeguards.
Updates to this policy
This privacy policy may be updated from time to time. Changes will be posted on the site with an effective date. For material changes affecting account holders we may provide notice via the account message centre or email. Check this page periodically for the latest version.
Contact
If you have questions about privacy or wish to exercise your rights, use the Support page in your account to submit a request. We will handle privacy enquiries and help with requests related to your personal information.